Sonic Drive In Reviews

Used their app for purchases before and they are done well. I love having the deal for half price drinks and the options for having the order ready at specific times.

Went to the Sonic in the Fairway Park Shopping Center and ordered a limeade with a burrito. Very fast and friendly service. Only recommendation is to create a larger lot for drive in traffic. Otherwise, I'm very happy with my experience

I like the sonic drive in, every time I go they have an nice costumer service.

Bartlesville, OK.
What is the deal with this place? The idea is good and simple: Drive-in fast food. Most people want drinks at SONIC, but they never seem to get them correct. I doubt I have ever had 2 in a row correct. If you ask for extra ice because you are tired of getting almost none, they will fill it to the top and you get no liquid. We have 2 locations near me, both are equally terrible. Frozen drinks are a crap shoot if they are mixed or not. You may get a good one, you may get a pale yellow blob with all the mix all at the bottom. That straw is not rigid enough to stir this mix up. It is a disappointing, $4 mess. Regrets.
The food is pretty bad too. The oil in the fryer is far too old, so the fries or tater tots taste burned although they aren't. The corn dog is definitely a must miss for this reason. I like corn dogs....not SONIC's though. What are we going to do as a customer? Drive back through and complain over a couple of drinks? I have done this, but it just puts the employees on the defensive and they aren't pleasant. Why is constructive criticism viewed as negative these days? Doesn't seem worth my time to complain directly about the service, and I never learn the lesson. I just go and so what kind of day it will be.
I will say something positive though......the App is a good thing. If you go to this place, get the app. It allows me to avoid the 3000 decibel "BEEP!!!!" when I order at the drive-in console! Drinks are half price all day and I think communication is far better. A downside of the app is that since you pay through the app, there is no option to give a tip to the carhop. In an increasingly electronic payment world....and the nonsense scare of COVID, it is less likely I will have a cash dollar in my wallet for a tip. That is bad for the carhop. Hey SONIC, you're an American tradition, start caring about customer service! And change the oil in the fryer while you're making improvements.

Best chicken fried steak and tots